Toll Free numbers are often overlooked by small businesses and as much as it is important that your phone to be covered 24 hours, it is vital to have your own toll free number for numerous reasons.
1. Internet Inquires vs Phone Calls: Although internet is an integral part of our lives and each coming generation will be using it more & more, it is surprising to hear that many people still prefers to pick up the phone & call instead of internet inquiries when it comes to business. It is easier, faster and free! Regardless of your businesses size or industry, having an toll free number will assure your customers that they can trust in your company; your business establishment is credible and legitimate. By this way, your business will be ready to compete at national level and be in the same league as the big guys.
2. Branding and Reputation: Along with your voicemail greeting, toll free numbers will complete your company's communication strategy. Although when we talk about branding, first comes to mind is company's name, logo, trademark, website etc, but actual connection with your customer only starts with a phone call. To materialize those interests of potential customers, businesses have to make sure all communication and marketing strategy is in place.
3. Local Presence: Businesses can play the 'local' game two ways; you may use a single toll free number to centralize all your calls even if you have employees in different states or time zones. Companies providing customer service 7/24 or extended hours would probably benefit more from this approach. The second way is, to be able to provide your customers the flexibility to dial a local number. If your business somewhat depends on customers' geographic location, or deemed to provide better service if local, it will definitely benefit from a local Toll Free number to blend in the home market.
4. Ease of Remembering: Although it may seem to very hard to still find an easy-to-remember toll free or vanity number, with a little creativity you may still come up with a number suitable for your business. Once you own your number, you'll keep it for forever.
What is a Vanity Number? A 'vanity' number is a toll free telephone number that also spells a person's or company's name or spells a word or acronym that is chosen by the subscriber, such as 1-800-FLOWERS or 1-888-NEW-CARS. To find out more about obtaining a Vanity number, please refer to our customer support section after signup.
The solution is obvious: get your own toll free number. Many small businesses think that they don't have the budget but the good news is, with QuickPBX, your toll free numbers cost as little as $9.95 a month.