How do I add/delete/edit a department or employee extension from my account?

To add, remove or edit a department or employee extension, go to PBX Settings tab, click Department Extensions or Employee Extensions. You'll see the options to add, delete or edit each department/extension.



What's the difference between extensions and departments?

They are both extensions and function the same way under QuickPBX system. There is no difference between them except that the departments are one-digit while employee extensions are three-digit.